The purpose of employee Pulse Surveys is to provide you with a real-time view of engagement, so you can always have a fast, accurate understanding of your organization. Here you will find out how to make the most of Eloops’ suite of pre-made Pulse Surveys to meet the challenge to obtain insightful and actionable information in a way that engages and inspires your employees.

We all love being asked what we think. Knowing we have a voice is important but more important still is that our voice is being heard. You can bet every dollar you have that your employees have an opinion about every aspect of their work, and you can benefit greatly from understanding their always evolving thoughts and feelings.

Establishing such an honest and open means of communication has always been fundamental to building any level of ‘employee engagement’ and an intriguing correlation has recently been uncovered between more frequent measurement of engagement and engagement level itself.

Pulse Surveys allow you to explore and gain insight into the many drivers and dimensions of engagement such as Satisfaction, Recommendation and Retention. They are the tool through which you can gain both immediate measures that are a snapshot in time, and also track trends and changes over time, in your employees’ opinions regarding what matters to them, and what matters to you as an organization.

Best Practices

1. Measure Smart

Annual employee satisfaction surveys have always tended to make people yawn… both the employees who are asked to complete them and those who are then presented with a vast body of ‘dry’ findings! Making use of your employee engagement platform is an ideal way to implement smarter employee surveys. Eloops suite of Pulse Surveys have been designed to take up a small amount of an employee’s time, and to reflect how real employees really think and feel, to ensure participating in the feedback loop that is essential to every organization’s success is an enjoyable experience rather than a chore.

2. Measure Often

The best survey results picture is one that can always help you see how things are unfolding. How have various events impacted your workforce? What most needs to claim your/your management’s attention right now? Whether your goal is to make the most of an opportunity that has arisen, or to intervene in something that you are concerned could get worse, running Pulse Surveys in Eloops means you can arm yourself with a regular source of information so your survey data can be your constant roadmap.

3. Analyze and Action

What is the point of gathering data if you do nothing with it? Keeping surveys short, simple, and user-friendly not only encourages and improves employee participation, it allows you to quickly analyze and take action on what has been learned. Eloops’ Pulse Surveys are a dynamic tool designed to make the most of the feedback loop, to assist you in developing the highest possible levels of engagement across your workforce, wherever they are.

4. Keep Promises

For this feedback loop to work optimally, you have to make certain promises and keep them :

  • provide ‘safety’ by promising employee responses are 100% anonymous and confidential

  • promise you will noticeably take action on what you learn… there is nothing worse than being asked what you think and then becoming aware no-one paid attention to your input!

5. Share Findings

Sharing findings reinforces the ‘deal’ between you and your employees; it builds trust and inspires future participation in your surveys. Transparency with findings and visible action taken on them sends a clear message that you are sincere in your mission to make your organization a great place to work.

Eloops Pulse Surveys

Arm yourself with the understanding not only to improve the experience of all of your employees, but also to improve productivity and ultimately your bottom line.

Eloops’ comprehensive suite of 6 pre-made surveys includes what are acknowledged to be key indicators for companies and organizations of all kinds.

  • 4 Satisfaction Surveys - designed for you to be able to explore and better understand how things stand and how you can improve across all key components of Employee Satisfaction :

- Happiness At Work

- Growth And Career

- Recognition And Feedback

- Culture And Resources

  • Recommendation Survey - designed to measure and track your employees’ desire and likelihood to recommend your company as a great place to work. (To enable you to obtain ENPS – Employee Net Promoter Score)

  • Retention Survey - designed to gauge your employees’ perspective on how long they feel they will stay with you and deliver insights about how you can reduce employee ‘churn’.

All Eloops surveys are purposefully short and engaging so they can be run often on a rotating basis, to make providing feedback an enjoyable experience for your employees rather than a chore, and to ensure they become keen to participate regularly!

Examples

Satisfaction Surveys – Use when you want to measure and explore below the surface of ‘satisfaction’ into the key aspects of employee experience (Happiness At Work, Growth And Career, Recognition And Feedback, Culture And Resources).

Recommendation Survey – Use to measure and track your employees’ desire and likelihood to recommend your company as a great place to work and to obtain an Employee Net Promoter Score.

Retention Survey – Use to gauge your employees’ perspective on how long they feel they will stay with you and deliver insights about how you can reduce employee turnover.

Want to learn more??

Now that you know how to make the most of the Pulse Surveys you have available in Eloops, get started with customizing and scheduling your first one!

If you have further questions, please reach out to our Customer Success Team

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